SourceLabs Self-Support Suite

Technology for Better Open Source Support
SourceLabs is dedicated to helping Linux and Open Source developers and administrators make the most of their Linux and Open Source software by developing products and services to help better support and manage Open Source software.

SourceLabs expanding roster of solutions and services includes:

The Self-Support Suite for Linux and Open Source Java helps you Discover, Identify and Solve faults, crashes, defects and other key system

The SourceLabs Continuous Support System (CS2) is a proactive and more effective technology for 24x7 Enterprise Open Source Java support

The Open Source Management System (OSMS) The Open Source Management System has helped SourceLabs customers solve challenges related to acquiring, deploying, and supporting Open Source Software - View Datasheet (PDF)

Sash 2 - Java Development Stack - SourceLabs delivers a dependable, cost effective, integrated platform for building, testing and deploying Java-based SOA applications which includes Spring, Hibernate, Axis, Struts , Tomcat and over 40+ dependencies. View Datasheet (PDF)


SourceLabs Continuous Support Solution for Java Middleware
Mission-Critical Support Services for the Most Demanding Enterprises


SourceLabs Continuous Support Solution provides a dramatically more responsive and effective service than conventional software support, maintenance, and upgrade policies. This makes it ideal for enterprise IT organizations using Open Source Java middleware for demanding, high availability production applications.
SourceLabs Continuous Support Solution includes unique proactive support services, including daily triage and notification services that alert customers to potential vulnerabilities. Notification feeds that customers can receive include: subscription from SourceLabs, and includes the Continuous Support System, 7x24 production support contracts, and the SASH Stack for Java, SourceLabs' stress-tested Java middleware distribution which is comprised of the leading open source Java projects in use by large enterprises today.

SourceLabs Continuous Support Solution is available as a

Security Daily Digest Scans newsgroups, forums and mailing lists for potential security vulnerabilities
Issues Daily Digest Scans newsgroups and mailing lists for potential software defects or compatibility issues
Code Daily Digest Logs project activity, filtering for notable code check-ins
SourceLabs support engineers undertake a daily triage process to proactively address issues that might affect customer systems. The triage process uses the information contained in these information feeds to assess software issues, including potential security threats, and determines an appropriate course of action for all issues discovered. The resulting triage report is provided each day to SourceLabs customers.

SourceLabs Continuous Support technology includes adaptive diagnostic monitoring probes and automated issue acquisition tools that continuously extract information from Open Source information sources such as mailing lists, bug databases and user forums. The technology uses proprietary signature matching algorithms to search a correlated data base of hundreds of thousands of issue and failure signatures to speed time to repair.

CONTACT SourceLabs to get started with our Continuous Support Solution.