Integra Telecom Inc., a facilities-based, integrated communications carrier for business, has selected Tollgrade Communications' (NASDAQ:TLGD) broadband service assurance probe -- DigiTest(R) ICE(TM) -- for deployment in a system wide test initiative to further improve performance delivery for Integra's services. A first release of DigiTest ICE became generally available in the U.S. market earlier this summer.
DigiTest ICE is Tollgrade's latest generation broadband service assurance test probe, which has been size and cost reduced to address the requirements of both Central Office-based services and next generation IP network remote cabinets. This solution is uniquely designed for installation at the remote FTTN site -- inside the cabinet -- placing it closer to the customer where it is able to segment faults between the access network and customer and visibility of the customer experience.
The compact ICE test probe is managed by Tollgrade's LoopCare(TM) Test OSS, a key software component of this deployment. It is designed to support a full suite of physical layer measurements and prequalification tests for ADSL and ADSL2+ service delivery.
"As Integra continues to grow, we are constantly striving to maintain our high standards of quality customer service and reliability across our entire system," said Steven Fisher, Integra's Vice President of Operations. "Upon completion, this test system will further ensure the service reliability of our entire network, a key metric of our customer service programs," he added.
"We worked closely with Integra to identify the right testing solution for its expanding footprint and service offerings," said Paul Lloyd, Tollgrade's Director of Product Management. "DigiTest ICE and LoopCare will provide the capability of identifying, validating and locating trouble sources in the customer's current and next generation telco networks, therefore reducing unnecessary service dispatches," he added.
This test system deployment initiative is expected to be completed before the end of 2008.
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