ITIL Intformation Technology Infrastructure Library
CCTA Central Computer and Telecommunications Agency
OGC Office of Government Commerce
Office of Government Commerce Government office that promotes best practice including IT Service Management. Ultimately owner of ITIL
itSMF IT Service Management Forum
IT Service Management Forum Not-fo-profit organization for the support of development of IT Service Management. The group is international and has national chapters.
APM Group Company contracted to manage ITIL rights, ITIL certification exams and training organization accreditation.
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