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Monday, 26 January 2009

ITIL v3

ITIL is currently on v3 of its library and consists of five books:

  1. Service Strategy
  2. Service Design
  3. Service Transition
  4. Service Operation
  5. Continual Service Improvement
Posted by worrelli at 15:03
Labels: continual service improvement, ITIL, ITIL volumes, service design, service operation, service strategy, service transition, v3

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